Payment Processing

We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.

For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.

Our Commitment to Your Privacy

Koon Chung Limited operates the online store at jodhpurbootspwj.com. This Privacy Policy explains the personal information we collect from shoppers who browse and purchase women's shoes on our website, the reasons we collect that information, and the choices available to you. We treat every visitor's data with care, and we apply this policy to all pages, forms, and checkout flows published on jodhpurbootspwj.com.

Information You Provide to Us

We collect the information you enter when you create an account, place an order, subscribe to our newsletter, or contact our support team. This information includes your first and last name, email address, shipping address, billing address, telephone number, and order history. We also store the shoe size, color, and style preferences you save to your account so that we can display accurate availability and recommend fitting options.

Information Collected Automatically

When you visit jodhpurbootspwj.com, our servers record your IP address, browser type, device type, operating system, referring URL, pages viewed, and the times of those visits. We use this technical data to keep the store running, to detect fraudulent activity, and to measure which product pages shoppers read. This data is linked to your account only after you sign in.

Payment Information and Third-Party Gateways

All payment transactions on jodhpurbootspwj.com are processed by third-party payment gateways. We do not collect, store, or process full credit card numbers, debit card numbers, card expiration dates, or card security codes. Card details are submitted directly to the payment gateway that authorizes the transaction, and Koon Chung Limited retains only a transaction reference number, the payment method type, the transaction amount, and the payment status. Our staff cannot view complete card numbers at any point.

How We Use Your Information

We use your personal information to process orders, arrange delivery, issue refunds, respond to customer service requests, verify identity, prevent fraud, and maintain your account. We also use your email address to send order confirmations, shipping notifications, and, when you have opted in, marketing messages about new arrivals in women's footwear. You can withdraw marketing consent at any time by using the unsubscribe link in any message we send.

Cookies and Similar Technologies

jodhpurbootspwj.com uses cookies and comparable storage technologies to keep items in your cart, remember your session, retain your login state, and analyze site traffic. Essential cookies are required for checkout and account access. Analytical cookies measure page performance and shopping behavior. Advertising cookies allow us to display relevant shoe promotions on other platforms. You can block or delete cookies through your browser settings, and blocking essential cookies will prevent checkout from completing.

How We Share Information

We share personal information with shipping carriers that deliver your orders, payment gateways that authorize transactions, email service providers that distribute our messages, and analytics providers that measure site performance. These providers receive only the data necessary to perform their tasks and are bound by contract to protect it. We disclose personal information when a valid legal order requires it, when we must enforce our terms, or when we transfer assets during a merger or acquisition.

Data Retention

We keep account information for as long as your account remains open. We keep order records for the period required by tax and accounting law. We keep marketing contact details until you unsubscribe. When a retention period ends, we delete the data or render it anonymous.

Your Privacy Rights

You may request access to the personal information we hold about you, request correction of inaccurate data, request deletion of your data, request a portable copy of your data, and object to certain processing activities. Send each request to [email protected]. We verify your identity before acting on a request, and we respond within the timeframe required by applicable law.

Data Security

We protect personal information with encrypted connections, access controls, and restricted staff permissions. No transmission method is completely secure, and you share information with Koon Chung Limited at your own risk. If a breach affects your rights, we notify you and the relevant authorities as required by law.

Children's Privacy

jodhpurbootspwj.com sells products to adults. We do not knowingly collect personal information from children under the age of thirteen. If we learn that a child has provided personal information, we delete that information promptly.

International Transfers

Our service providers may store data in countries outside your own. When we transfer personal information across borders, we apply contractual safeguards that require the receiving party to protect the data to the standard described in this policy.

Changes to This Policy

We may revise this Privacy Policy to reflect changes in our practices or in the law. The revised version appears on this page and applies from the moment of publication. Continued use of jodhpurbootspwj.com after a revision means you accept the revised policy.

Contact Us

Direct questions about this Privacy Policy to Koon Chung Limited at [email protected], by telephone at +852 6611 1187, or by mail at 11/F, Pacific Plaza, 410 Des Voeux Road West, Shek Tong Tsui.